Privacy Policy

Privacy Policy

Privacy Policy for 12rashi
​Effective Date: 25th Dec'2025
​At 12rashi, we are committed to protecting your privacy. This policy explains our practices regarding the collection and use of your data when you visit our platform or consult with our experts.
​1. Information We Collect
​To provide accurate readings and consultations, we collect the following types of information:
​Personal Identity: Name, gender, and contact details (email and phone number).
​Birth Data: Precise date of birth, time of birth, and place of birth (essential for Astrology and Numerology charts).
​Spatial Data: For Vaastu services, we may collect home/office addresses, floor plans, and photographs of your property.
​Payment Information: Billing address and payment method details (processed through secure, encrypted third-party gateways).
​2. How We Use Your Information
​Your data is used exclusively for the following purposes:
​Generating Reports: Creating personalized horoscopes, numerology charts, and Vaastu evaluations.
​Communication: Sending you your reports, appointment reminders, and updates regarding 12rashi services.
​Personalization: Tailoring our website content and suggestions to your specific profile.
​Service Improvement: Analyzing anonymous usage data to improve our platform’s functionality.
​3. Data Confidentiality & Non-Disclosure
​Strict Privacy: We do not sell, rent, or trade your personal birth data or private consultations to third parties for marketing purposes.
​Consultant Access: Our astrologers, numerologists, and Vaastu experts only have access to the data necessary to perform your requested service.
​Legal Requirements: We only disclose information if required by law or to protect the safety and rights of 12rashi.
​4. Data Security
​We implement robust security measures to protect your information:
​Encryption: We use SSL (Secure Sockets Layer) technology to encrypt data during transmission.
​Storage: Your sensitive birth and spatial data are stored in secure servers with restricted access.
​Payment Security: We do not store your credit/debit card information on our servers; all transactions are handled by certified payment processors.
​5. Cookies and Tracking
​12rashi uses cookies to enhance your browsing experience. These help us remember your preferences and understand how you interact with our site. You can choose to disable cookies in your browser settings, though some features of the site may not function correctly as a result.
​6. Your Rights
​You have the right to:
​Request access to the personal data we hold about you.
​Request the correction of inaccurate data.
​Request the deletion of your account and personal history from our database (subject to legal record-keeping requirements).
​7. Changes to This Policy
​12rashi reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting a notice on our homepage or via email.
​Contact Us
​If you have any questions regarding this Privacy Policy or the handling of your data, please contact our Privacy Officer at:
Email: support@12rashi.com