Terms & Conditions

Terms & Conditions

Terms and Conditions for 12rashi
 Last Updated: [25th Dec:2025]
​Welcome to 12rashi. By accessing our website, mobile application, or engaging our services (Astrology, Vaastu, and Numerology), you agree to comply with and be bound by the following terms and conditions.
​1. Nature of Services
​12rashi provides guidance based on the ancient sciences of Vedic Astrology, Vaastu Shastra, and Numerology.
​Interpretative Science: You acknowledge that these services are based on individual interpretations of cosmic patterns and traditional texts.
​No Guarantees: 12rashi does not guarantee the accuracy or outcomes of any predictions or remedies provided.
​2. Eligibility
​You must be at least 18 years of age to use our services. By using 12rashi, you represent that you have the legal capacity to enter into a binding agreement.
​3. Professional Disclaimer (Crucial)
​The insights provided by 12rashi are for entertainment and self-guidance purposes only.
​Medical/Legal/Financial: Our consultations should never replace professional advice from qualified doctors, lawyers, or financial advisors.
​Health: Vaastu or Astrology suggestions regarding health are supplementary and not a substitute for medical treatment.
​Decisions: Any action taken by you based on the advice provided by 12rashi is your sole responsibility.
​4. Payment and Refunds
​Pricing: All service fees are listed on our platform and are subject to change without notice.
​Refund Policy: Due to the personalized nature of Astrology, Vaastu, and Numerology reports, payments are generally non-refundable once the consultation has begun or the report has been generated.
​Cancellations: Appointments must be rescheduled or canceled at least [24/48] hours in advance to be eligible for credit.
​5. Intellectual Property
​All content, logos, designs, and report formats under the brand name 12rashi are the intellectual property of the company. You may not reproduce, redistribute, or sell any content obtained from our services without prior written consent.
​6. User Responsibilities
​Accurate Data: You must provide accurate birth details (date, time, place) for Astrology and Numerology, or accurate floor plans for Vaastu. 12rashi is not responsible for errors resulting from incorrect data provided by the user.
​Conduct: Users must maintain a respectful tone during live consultations. We reserve the right to terminate sessions involving harassment or abuse.
​7. Privacy Policy
​Your personal data and birth details are handled in accordance with our Privacy Policy. We do not sell your personal information to third parties.
​8. Limitation of Liability
​To the maximum extent permitted by law, 12rashi and its consultants shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our services.
​9. Governing Law
 These terms are governed by the laws of India/West Bengal. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in kolkata